Terms of Service

By creating an account, accepting an invitation, using a referral link, or otherwise using Makewrk, you agree to these Terms, the Privacy Policy, the Reward and Refund Policy, and the Acceptable Use Policy. You must be at least 18 years old and able to enter a binding contract. If you use Makewrk for a business, you confirm that you can bind that business.

Makewrk helps service businesses create advocate referral links, route inbound contacts, count qualifying contacts, fund referral rewards, and track reward status. Makewrk is not the service provider, employer, agent, or guarantor of any worker or advocate. We do not guarantee service quality, job availability, lead quality, or any specific business result.

You must provide accurate information, control the phone number used for verification, and keep account access secure. You may not share verification codes or impersonate another person or business. Tell us promptly if your phone, payout details, or business information changes.

Workers are responsible for the truthfulness of their public card, the people they invite, reward amounts and goals, compliance with referral and advertising laws, and all services they provide. A worker must have a lawful reason to provide an advocate's phone number and must not enroll, message, or pressure someone who did not agree to be contacted.

Starter uses a shared inbound text number. Pro can provide a dedicated inbound number for calls and texts that are forwarded to the worker's mobile phone. A direct reply from the worker can expose the worker's regular phone number and may not be tracked by Makewrk.

Advocates may share only lawful, truthful recommendations. A qualifying contact is a new unique person who contacts the worker through the applicable Makewrk flow and passes the current eligibility and fraud checks. A phone number can count only once for a worker under the current product rules. Opens, taps, spam, repeat contacts, excluded numbers, and ambiguous or fraudulent activity do not necessarily count.

Makewrk may place activity under review, correct an attribution error, reject activity that violates these policies, or require reasonable supporting information. Current product rules, not screenshots or informal messages, determine progress.

A worker funds the stated reward before a referral link becomes active. Starter can add a platform fee at funding. Pro is a recurring subscription and can remove the Makewrk platform fee while an eligible subscription is active. Payment processing, tax, chargeback, and third-party provider terms may also apply.

Reaching a goal makes a reward payable under the Reward and Refund Policy. Payout timing depends on completed payout setup, review, provider availability, and banking networks. Displayed balances are records of status, not bank accounts or deposit accounts.

You authorize charges shown at checkout. A Pro subscription renews until canceled. Cancellation normally takes effect at the end of the paid billing period. Funding, refund, expiry, chargeback, and platform-fee rules are described in the Reward and Refund Policy. You are responsible for taxes tied to your business, rewards, and earnings unless the law requires Makewrk to collect or report them.

We may limit, suspend, or close access to protect users, investigate fraud, comply with law or provider rules, or enforce these policies. We will preserve and resolve lawful outstanding financial obligations as required, even if account access is restricted. You may stop using Makewrk at any time, but existing payment, dispute, tax, and policy obligations survive.

Makewrk is provided on an "as available" basis to the extent allowed by law. We do not warrant uninterrupted contact delivery, attribution, payment-provider availability, or results. Nothing in these Terms excludes rights or liabilities that cannot legally be excluded. Any final limitation of liability, indemnity, dispute-resolution, venue, and governing-law clauses must be completed by counsel before launch.

We may update these Terms and will identify the published version and date. We will request renewed acceptance when a material change requires it. Questions can be sent to hello@makewrk.com.